” Extremely professional. Net Reputation answered all of my questions patiently and I would happily use them again in the future.”
We offer complete and comprehensive packages to fix your Business Reputation.
Through various online review management techniques, NetReputation has successfully helped thousands of struggling business owners generate the positive reviews they deserve while working to remove/suppress any and all negative reviews for your business.
Our team helps you combat negative reviews and get more positive reviews on major review platforms.
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” Extremely professional. Net Reputation answered all of my questions patiently and I would happily use them again in the future.”
I started making Chicago Style Pizza at home because none of the restaurants made this type of pizza. My neighbors liked it and slowly I was realizing I could make this a business. I started making myself known on Twitter and Facebook but it wasn’t getting the online presence I needed. Net Reputation solved that problem with helping me with a website as well as pointing people to it when using Google. Now, I have a business that’s in high demand!
I and my Partner run a landscaping business that started off small with family and friends referrals. We started getting even more work through making posts on Nextdoor as well as Facebook. Unfortunately that turned into a double edged sword as one unhappy customer started badmouthing us on these websites. Net Reputation helped me by promoting positive things about my company which caused the negative things to be pushed away. Thank you guys for saving my business!
We wanted to grow our business to be more than an office building but be an online company with potentially global expansion. Thanks to the team at Net Reputation, this idea became a reality! We now have a great online presence with an incredible increase in our ROI. Sales are up and increasing and I’ve had to hire people specifically for our overseas market.
Net Reputation built us an amazing new website. Our customers are constantly complimenting our and how user friendly it is. Their entire team is energetic and so very talented! They also help us with blog posts and social media. They have helped our online presence greatly!
Generally speaking, a good business reputation is formed when trust between the company and its target audience is positive. Online reviews play a large factor in determining the reputational score of a business. Good content, quality goods/services, positive reviews, and great customer service make up an ideal positive reputation for any business.
You can fix a bad business reputation by taking responsibility for any past mistakes. Learn to take control of the online conversation by staying positive and staying active. Resolve issues with previous clients in hopes of resolving a negative review.
A bad reputation is typically caused by inadequate customer service staff, failure to meet expectations, as well as poor communications. Most companies with a bad reputation have a habit of over-promising and under-delivering.
Web Presence LLC dba NetReputation.com (the “Company”), offers a variety of online reputation management services (the “Services”). The Company collects and uses information from you to operate its website netreputation.com (the “Site”). The Company is committed to protecting the privacy and security of your information. This Privacy Policy sets forth, among other things:
* How the Company collects information.
* What information the Company collects.
* How the Company may use this information.
* What information the Company may share and who the Company may share it with.
* Your choices regarding the sharing of this information.
This Privacy Policy is governed by, and is subject to, the Company’s Terms of Service (“TOS”), which are available here, and which are incorporated into this Privacy Policy by this reference. The Company reserves the right to revise this Privacy Policy at any time by posting such revisions on this webpage. Any such revisions become effective as of the date they are posted on this webpage, which date is evidenced by the Effective Date at the bottom of this Privacy Policy. Your continued access and/or use of the Site constitutes your agreement to the revised Privacy Policy. If you do not agree to the revised Privacy Policy your only option is to discontinue access and use of the Site. The Company encourages you to periodically review this Privacy Policy.
Persons under the age of thirteen (13) are not permitted to communicate with the Company, access the Site, use the Services, or purchase goods or services from the Company. Persons who are thirteen (13) years of age or older but less than eighteen (18) years of age may communicate with the Company, access the Site, open an Account, use the Services, and/or purchase goods or services from the Company if, and only if, they have permission from at least one of their parents or legal guardians. Persons who are eighteen (18) years of age or older may communicate with the Company, access the Site, use the Services, and/or purchase goods or services from the Company. In no event may a person who is legally incompetent communicate with the Company, access the Site, use the Services, or purchase goods or services from the Company. In the event that you provide the Company with information pertaining to a person who is less than eighteen (18) years of age, that information is treated in the same manner as information you provide about yourself. By communicating with the Company, accessing the Site, using the Services, or purchasing goods or services from the Company, you consent to the Company’s use and sharing of the information collected or submitted as described in this Privacy Policy. If you do not consent to this Privacy Policy, you are not permitted to communicate with the Company, access the Site, use the Services, or purchase goods or services from the Company.
The Company collects personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”) through various sources, including those discussed below. For your reference, PII is data collected with an intention to specifically identify, contact, or locate a person, including but not limited to name, address, telephone number, and/or e-mail address. Conversely, Non-PII is data that is not used to specifically identify, contact, or locate an individual, including but not limited to zip code, gender, age, media access control address (“MAC ID”), and/or internet protocol (“IP”) address. In general, PII and Non-PII is collected from information you provide by contacting the Company via phone, email, letter, use of the Services, purchase of goods or services from the Company, or use of the Site. In some situations PII and Non-PII may also be collected or supplemented from information passively provided by your device, its software, or files on your devices such as cookies or web beacons. Information that is passively collected is generally limited to technical information such as mobile subscription identification numbers, system identification codes, international mobile equipment identification numbers, international mobile subscriber identities, mobile equipment identifiers, subscriber identity modules, mobile serial numbers, equipment serial numbers, operating systems, build numbers, software versions, MAC IDs, and/or IP addresses. The Company collects PII and Non-PII when you contact the Company, use the Services, purchase goods or services from the Company, use the Site, register for an Account through the Site, subscribe to the Company’s newsletter, or fill out a form on the Site. In general, the Company collects only the information needed to communicate with you, provide the Services, complete sales transactions, or operate the Site.
The Company may engage third party operators, such as an advertising network or a social network plug-in that collects or maintains PII. The name, address, telephone number, and email address of each such operator is listed below, along with a description of what information is provided to each operator and how each operator uses that information:
Facebook, Google, Microsoft
The Company collects information about you when you contact the Company, use the Services, purchase goods or services from the Company, use the Site, register for an account through the Site, subscribe to the Company’s newsletter, open an Account, or fill out a form on the Site. The type of information that the Company collects may include, but is not necessarily limited to, your:
* Full name
* Address(es)
* Telephone number(s)
* Email address(es)
* Date of birth
* Contents of messages you submit to the Company
* Any information, data, or files (such as photographs, word documents, spreadsheets, or Adobe Acrobat pdf format documents) that you submit to the Company
Adobe, Adobe Acrobat, and Adobe Reader are trademarks of Adobe Systems Incorporated, which is a separate company that is not affiliated with or an endorser of the Company.
The Company automatically collects information about how people access and use the Site (“Use Information”). When you access the Site, the Company collects information showing the type of device, manufacturer, operating system, build number, version number, web browser, mobile network provider, internet service provider (“ISP”), IP address, MAC ID, screen size, Unique Device Identification number (“UDID”), date/time stamp, referring uniform resource locator (“URL”), the webpages you access on the Site, the duration of time spent on each such page, crash logs, and other information related to your use of the Site.
The Company collects data about messages and emails you send to the Company, including but not limited to information submitted through the Site (“Message Information”). Message Information may include the sending user, the recipient, date/time, attachments, and the contents of the message.
The Company retains the right to securely and permanently delete Message Information on a regular basis. When Message Information is deleted in this manner, it cannot be retrieved by the Company. Some Message Information may be stored or retained by the Company because it has a purpose other than transmission of the information. For example, if a user were to send an email to the Company describing a problem with the Site, an Account, or the Services, the Company may store that Message Information so that it can investigate and correct the problem, or to preserve a record of communications between the Company and its users.
Cookies are small, removable files that contain unique alphanumeric identifiers and are saved on your device. A cookie is created and saved in the local memory of your device when you use a web browser to access the Site. The Company uses cookies to collect Use Information and Non-PII, but does not use cookies to collect PII. If you delete this cookie or set your web browser to refuse requests to set cookies, the Site may not function correctly in whole or in part. By accessing the Site, you consent to the Company’s use of cookies.
Additionally, the Company may use pixel tracking technology to track the completion of transactions with the Company or its advertisers, the source information for those transactions, and your IP address, MAC ID, date/time stamp, browser type, and referring URL.
The Company may offer you the option to sign into your Account through a third-party service (i.e. via a single sign-on integration or service such as Log In with Facebook, or Log in Using Your Google Account). The Company hereby advises you that some information will be shared between that third party service and the Company. Information the Company received from such third parties shall be associated with your Account and will be covered by this Privacy Policy.
You may revoke a third-party service’s right to access your Account in the Settings section of your Account. Revoking such permission will disable data access between the third-party provider and the Company.
You can review, correct, update, or change your PII, so long as the change is factually accurate, by contacting the Company’s Customer Service department at [email protected].
The Company may use the information collected from you for any legally permissible purpose in the Company’s sole, absolute, and unfettered discretion, including but not limited to those uses detailed below.
The Company may use some or all of your PII and Non-PII to operate the Company, enhance or improve the Company’s operations, operate the Site, improve the Site, process transactions, provide the Services, personalize your experience, communicate with you, notify you about changes to the Company’s products and services, provide you with customer service, service your Account, detect and address technical issues, and improve its operations, products, and services. The Company may also use your PII and Non-PII to verify your identity, verify your Account status and, where the Company determines in its sole, absolute, and unfettered discretion that it is appropriate, to investigate your compliance with the TOS or any advertisements, promotions, terms and conditions, or other offers. Please note that the Company retains your correspondence with the Company’s customer service personnel, and that any calls to the Company may be recorded for training purposes.
The Company may utilize Use Information to monitor and improve the Site and the Services. For this purpose the Company may collect Use Information including but not necessarily limited to how often you access the Site, communicate with the Company, use the Services, what webpages you visit on the Site, and what webpages you visit before or after accessing the Site.
The Company may utilize Google Analytics for similar purposes. Although Google Analytics collects only the IP address assigned to your mobile device on a particular day, the Company may combine the data it receives from Google Analytics with other PII and Non-PII in the Company’s database.
The Company may use your PII to communicate with you, provide the Services, and/or charge you for orders, which use may include but is not necessarily limited to collecting your PII, transmitting your PII, storing your PII, and associating your PII with a specific customer account. The Company may disclose PII when authorized, when necessary to protect public safety or health, or in response to legal process.
The Company may use your PII and Non-PII in its marketing programs. By providing this information to the Company, you consent to receiving regular text message, email, correspondence, and/or phone communications from the Company.
Except as provided elsewhere in this Privacy Policy, the Company retains the right, but not the obligation, to store your PII and Non-PII for as long as necessary for the purposes set forth in this Privacy Policy. The Company may retain and use your PII and Non-PII to the extent necessary to comply with legal obligations, resolve disputes, and enforce Company policies.
The Company may share your PII and Non-PII for any legally permissible purpose in the Company’s sole, absolute, and unfettered discretion, including but not limited to those detailed below.
The Company may share your PII and Non-PII with various third party independent contractors that perform services for or on behalf of the Company, including but not limited to vendors that provide the Company with technology to deploy commercial email, host websites, and maintenance of the Company and the Site. In general, the Company provides these independent contractors with only the information they need to provide their respective services. Each such independent contractor must agree to utilize reasonable security procedures, policies, practices, software, and hardware, as appropriate to the nature of the information involved and the service being provided. Independent contractors are prohibited from using your PII and Message Information except as authorized by the Company.
The Company may use third party advertising networks or ad serving companies to serve advertisements on the Site or in communications with you. The Company may forward your PII and Non-PII to these companies so that they can deliver targeted advertisements that they believe will be of interest to you. The information forwarded to these companies may include, but is not limited to, your full name, mailing address, telephone number, email address, date of birth, gender, IP address, MAC ID, location, device, date/time stamps, and referring URL. Web pages that are served by these companies will state that they are “powered by” or “ads by” the applicable company and will contain a link to the provider’s privacy policy.
The Company may use third party service providers to enhance the Company’s database of PII and Non-PII information with additional elements. Further, the Company may use third party service providers to append additional information to the information you provide to the Company. Company also may use third party service providers to validate the PII and Non-PII information in the Company’s database.
The Company may share your PII and Non-PII with law enforcement officials or governmental agencies (1) in response to their request; (2) when permitted or required by law; or (3) to establish the Company’s compliance with applicable laws, rules, regulations, or guidelines. In addition, there are certain situations where the Company may be authorized or required by law to disclose your PII and Non-PII to law enforcement officials or governmental agencies, such as when there is a threat to public health, or if the Company receives a valid subpoena for some or all of your information from a court of competent jurisdiction.
The Company may store and share your PII and Non-PII with third parties for suppression or opt-out purposes.
The Company also may share your PII and Non-PII with third parties when (1) trying to protect against or prevent actual or potential fraud or unauthorized transactions; (2) investigating fraud that has already taken place; (3) enforcing or applying the TOS, existing terms and conditions, and/or other agreements; (4) protecting the rights, property or safety of the Company, the Site, the Services, other customers of the Company, or third parties; or (5) responding to subpoenas, court orders or legal process, or to establish or exercise the Company’s legal rights or defend against legal claims. In such situations, this PII and Non-PII is not being provided to these entities or persons for marketing purposes.
Should the Company choose to sell or transfer business assets, it is possible that the information the Company possesses about you may be transferred as part of that transaction. The Company may decide to retain a copy of your information even after the sale or transfer has been completed.
By sharing PII and Non-PII with the Company, including but not limited to registering with the Company, subscribing to the Company’s newsletter, and/or creating an Account, you are consenting to receive marketing communications from the Company and its third party marketing partners, if any. If, after you have shared your PII and Non-PII with the Company, you decide that you do not want to receive marketing communications from the Company and its third party marketing partners, if any, you can discontinue the communications by following the opt-out instructions. If you have registered or submitted PII and Non-PII under more than one email account, you must submit separate unsubscribe requests for each email account.
You may instruct the Company to close your Account and/or delete your PII by emailing the Company’s Customer Service department at [email protected]. When the Company receives your request it shall securely delete your Account and all PII in the Company’s possession, as appropriate to your request, unless the Company has retained such information for a purpose authorized by the TOS or this Privacy Policy. Please allow thirty (30) days for Company to process your request.
The Site and the Services will not work without the ability to collect PII and Use Information. Accordingly, the only manner by which you may revoke permission for the Company to collect PII and Use Information is by submitting a request to delete your information, close your Account, and stop accessing the Site.
The Company may offer links to other websites. Other websites have their own terms of use and privacy and security policies. If you choose to visit one of these sites, you should review the policies that govern that particular site.
This Privacy Policy applies to all information collected by or submitted to the Company as a result of your interaction with the Company, your Account, or use of the Site. It does not apply to information the Company collects offline. Other affiliated entities of the Company may obtain PII and Non-PII independently from transactions and experiences with you or from other sources. This Privacy Policy does not pertain to that information.
The Company recognizes the unique privacy concerns regarding children and is committed to carefully protecting privacy where children are involved no matter the point of contact. In particular, it is the Company’s intention is to fully comply with the Children’s Online Privacy Protection Act (“COPPA”). Per COPPA guidelines, Company does not knowingly collect PII from children under the age of 13. If a parent or guardian is made aware that a child under the age of 13 has provided the Company with PII through any point of contact, the parent or guardian should contact the Company, whereupon the Company shall use commercially reasonable efforts to delete the PII about the child from its files. In the event that you provide the Company with information about a child under the age of 13, for example a son, daughter, niece, nephew, or grandchild, the Company treats that information the same as information you provide about yourself.
Pursuant to COPPA, the Company hereby notifies parents about its practices for collecting information from children under the age of 13. The Company will not require a child under the age of 13 to provide any information at all. If you choose to provide information about a child under the age of 13, the Company will not require you to provide more information about that child than is reasonably necessary for the Company to provide the Services and complete its other routine business operations. You can review any information you provide about a child under the age of 13 in the same way that you review any other information you provide to the Company. You may direct the Company to stop further collection or use of information you provided about a child under the age of 13, authorize the Company to continue collection and use of information you provided about a child under the age of 13 but cease disclosure to third parties unless they are an integral part of the Services, or direct the Company to delete information you provided about a child under the age of 13, by sending an email to the Company’s Customer Service department at [email protected].
In the event that you provide the Company with information about a child under the age of 13, the Company collects information about the parents or legal guardians of that child for the purpose of obtaining their consent to its collection, storage, and use of that information. That consent is required for the Company’s collection, storage, and use of that information. The types of information that are collected from children under the age of 13 is the same as the types of information collected from other persons, which are detailed in the section above entitled “How does the Company collect information and what information is collected?” Parents and legal guardians give their consent for the Company to collect, store, and use this information by providing it to the Company. That consent can be revoked or limited using the procedures set forth in the preceding paragraph. If a parent or legal guardian revokes their consent, or the Company determines that the user who provided the information lacked legal authority to do so, the Company will delete the information and the parent’s online contact information from the Company’s records.
There is no such thing as complete security on the Internet or otherwise. The Company uses various security techniques on the Site and when providing the Services to help protect against the loss, misuse, or modification of information collected from you. When you transmit your information to the Company, that information is stored on servers for which the Company has taken steps to protect against unauthorized access or intrusion. While the Company strives to protect your information, the Company cannot and does not ensure or warrant the security of any information you provide to the Company. You acknowledge and assume this risk when providing information to the Company.
If the Company experiences a data breach, the Company shall attempt to determine how the intrusion was made, who perpetrated the breach, what information was taken, and which customers were affected. The Company shall notify any affected persons using the contact information in the Company’s databases.
If you are a resident of the European Economic Area, you have certain data protection rights. If you meet this criteria, you have the following data protection rights in certain situations: (1) the right to access, update, or delete the PII that the Company has in its possession; (2) the right of rectification of your PII; (3) the right to object; (4) the right of restriction; (5) the right to data portability; and (6) the right to withdraw consent. To invoke these rights, please see the corresponding section of this Privacy Policy. For example, if you want the Company to delete your PII, please follow the procedure set forth in the section entitled “Revoking Permissions to Collect User and Use Information” above.
LIMITATION OF LIABILITY
YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TOS, AS SUPPLEMENTED BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. YOU AGREE THAT THE COMPANY’S LIABILITY FOR ANY BREACH OF THE TOS OR THIS PRIVACY POLICY IS LIMITED TO THE AMOUNT
YOU HAVE PAID TO THE COMPANY.
These Terms of Service and Use (“TOS”) constitute a legally binding agreement between Web Presence, LLC, d/b/a NetReputation.com (the “Company”), and yourself (“You”). The Company offers a variety of online reputation management services (the “Services”). The Company collects and uses information from you to operate its website netreputation.com (the “Site”). These TOS incorporate by this reference the Company’s Privacy Policy, available here. Please read these TOS carefully and in their entirety before you contact the Company, purchase goods or Services from the Company, use the Services, use the Site, register for an Account, subscribe to the Company’s newsletter, or fill out a form on the Site. You agree to be bound to these TOS by doing any of the foregoing acts. If you do not agree to these TOS, then you are not permitted to do any of the foregoing acts.
The Company provides online reputation management services including but not necessarily limited to search engine optimization (commonly referred to as “SEO”), content removal, and content creation services. In general, customers hire the Company to promote specific content that they want people to be able to find on the internet, such as positive news about a specific company, individual, product, or event. Customers may also hire the Company to attempt to remove negative content, which the Company can sometimes, but not always, accomplish. If the Company cannot remove the content at issue, it may offer a customer what are known as “suppression services,” in which the Company creates and/or posts positive content about a customer in an effort to mitigate the reputational harm done by the existing negative content. The Company offers its services over the internet, which means its customers may be in different states, but due to legal restrictions not all of its services are always available in every state. If you order Services from the Company, you will be provided with a written contract or a written agreement (“Agreement”) setting forth the specific Services ordered, the charges for such services, and additional terms and conditions specific to those Services.
Persons under the age of 18 are not permitted to contact the Company, purchase goods or services from the Company, use the Services, use the Site, register for an Account, subscribe to the Company’s newsletter, or fill out a form on the Site. Persons who are eighteen (18) years of age or older may contact the Company, purchase goods or services from the Company, use the Services, use the Site, register for an Account, subscribe to the Company’s newsletter, or fill out a form on the Site. In no event may a person who is legally incompetent contact the Company, purchase goods or services from the Company, use the Services, use the Site, register for an Account, subscribe to the Company’s newsletter, or fill out a form on the Site.
The Company will provide any content it creates to you before the Company disseminates that content to the public. You have five (5) days after the Company provides such information to you for review to approve or reject the content. If you approve the content, the Company shall make the content available to the public. If you reject the content, you must notify the Company in writing within the five (5) day approval period and set forth the specific reasons for your rejection along with any suggestions you may have on how to edit the content to make it acceptable. Thereafter the Company shall in its sole, absolute, and unfettered discretion either decline to disseminate the content or edit the content to make it acceptable to you. If you do not respond within the five (5) day approval period the Company may, in its sole, absolute, and unfettered discretion, proceed to disseminate the content or continue to wait for your approval. If the Company is unable to disseminate the content as a result of your failure to respond within the five (5) day approval period it is possible that the Services will be interrupted as a result, which can lead to unforeseen costs and delays for which you will be liable and for which the Company shall not be liable. If you request that all content is approved before dissemination to the public, the Company is not responsible for delays in the dissemination of the content to the public, deliverables or campaign timelines.
The Company may ask you to provide information that the Company considers useful or necessary to providing the Services. By ordering the Services, you grant the Company and its authorized personnel a worldwide, royalty-free, fully-paid, non-exclusive, transferable (in connection with an assignment of the agreement), sub-licensable (as necessary to perform the Services) license to use, reproduce, publicly perform, publicly display, publish, distribute, create derivative works of, and otherwise exploit any such material, information, or intellectual property, including but not necessarily limited to content, trademarks, logos, photos, videos, advertisements, information, and other materials, that you provide or identify to the Company (“Client Materials”). You acknowledge and agree that the Company will not own, subject to any Client Materials therein, any right, title, and interest in and to any materials, content, or other works of authorship created for you by or on behalf of the Company and used to provide you with the Services. By ordering the Services, you authorize the Company to create and use Client Materials, title, and trademarks only for the purpose of the Services. The Company acknowledges and agrees that you shall own all right, title, and interest in and to any Client Materials, and upon completion of the Services and upon your written request, to the extent it is commercially practicable to do so, the Company shall transfer to you any digital assets, content, online profiles, domain names and websites the Company creates for you while providing the Services, along with any applicable logins and passwords associated with said digital assets.
The Company may offer you the option to create an Account. Should you choose to create an Account, you will be prompted to provide information needed for the Company to open the Account, which information may include, but is not necessarily limited to, the following: your full name, address, telephone number, email address, date of birth, and/or payment information.
You may contact the Company, purchase goods or services from the Company, use the Services, use the Site, register for an Account, use your Account, subscribe to the Company’s newsletter, and/or fill out a form on the Site only for personal or corporate use. Any other use is prohibited. You may open only one Account. You shall not exceed, or attempt to exceed, the authorizations associated with your Account and the Services. You shall not, directly or indirectly (i.e. through the use of a third party), access of attempt to access the Account of any other customer of the Company, nor shall you directly or indirectly distribute software, tools, or instructions to enable such access. You shall not use the Company, the Services, the Site, your Account, and/or the Company’s newsletter for any illegal, unlawful, or criminal activity, or in any manner that violates the rights of a third party. You may not grant access to your Account to any third party. If, despite this prohibition, you nonetheless decide to voluntarily grant access to your Account to a third party, you are responsible for any and all acts and omissions that such third party may take in connection with your Account. You shall hold the Company harmless for any acts or omissions taken by such third party, and shall indemnify the Company from any and all liability arising out of, connected to, or related to any act or omission of any third party using your Account on your behalf.
The Company reserves the right to review, monitor, record, and/or disclose any information as may be necessary to comply with any applicable laws, regulations, legal process, or governmental request. Should the Company determine, in its sole discretion, that the activity on your Account is suspicious or related to any act or omission that would violate these TOS, or any illegal, unlawful, or criminal activity, the Company may but is not required to terminate or suspend your Account, decline or delay any pending transactions, and/or decline or delay any new transactions.
You shall keep your login and password associated with your Account confidential. You are responsible for safeguarding your Account, the login and password associated with your Account, your decryption key for your mobile device, and any security verification methods or information associated with your Account. You are hereby advised, and hereby accept the risk, that if you fail to maintain the confidentiality or security of your login, password, decryption key, or security verification methods, your Account may be accessed by third parties, and you may be harmed as a result. Possible harms include, but are not necessarily limited to, public disclosure of your Account, Client Content, the Services, disclosure of your financial details, harm to your reputation, extortion by third parties, and/or financial losses. In no event shall the Company be liable for any damages or losses which may be sustained, by you or by third parties, as a result of your failure to maintain the confidentiality and security of your login, password, decryption key, or security verification methods, or as a result of any your failure to act upon Account information notifications and security alerts. You shall immediately notify the Company in writing if you learn or suspect that your Account has been accessed without authorization, or that your login, password, decryption key, or security verification methods have been compromised. You can reach the Company’s Customer Service department at [email protected].
The Company may send emails, texts or make calls to you regarding the Company goods or services you purchase from the Company, the Services, the Site, your Account, transactions involving your Account, the Company’s newsletter, forms you filled out on the Site, security notices, and/or changes to or improvements to any of the foregoing. These emails, texts or calls are required to maintain your Account and for the Company to provide the Services, transactions involving your Account, the Company’s newsletter, forms you filled out on the Site, security notices, and/or changes to or improvements to any of the foregoing. You agree to receive and review these emails, texts or calls from the Company. If you block or unsubscribe from these emails, texts or calls, the Company may but is not required to terminate your Account without further notice. In addition, the Company may from time to time send you emails, texts or calls about promotions or offers, which you may opt-out of by using the “Unsubscribe” link at the bottom of any such promotional email or text.
The Company accepts payment via ACH direct deposit, check, credit card, debit card, or electronic funds transfer from your bank. In some situations, new Accounts may be subject to a 48-hour verification period as a precautionary measure against unauthorized credit card use. To assist in minimizing unauthorized card usage, please ensure that your credit card company has current information on file including any alternate addresses.
You understand and agree that all payment obligations under your Agreement are non-cancelable and non-refundable. Unless specifically stated otherwise in your Agreement, the Company does not issue refunds, nor partial refunds, nor does it prorate its fees for Services in the event you prematurely terminate your Agreement with the Company before its performance is complete.
By accepting these TOS, contacting the Company, purchasing goods or Services from the Company, using the Services, using the Site, registering for an Account, subscribing to the Company’s newsletter, and/or filling out a form on the Site, you are representing and warranting that (1) you are at least eighteen years old; (2) you are legally competent; (3) you have the right to enter into agreements with the Company; (4) your execution and performance of such agreements does not violate any other contract or obligation to which you are a party or are otherwise bound; (5) you have accepted these TOS and the Privacy Policy in their entirety; (6) you have secured any necessary authorizations, including but not limited to authorization to utilize the payment method you select to pay for the Services as well as any goods you purchase from the Company; (7) all information you have provided or will provide to the Company is accurate and truthful; (8) the Client Materials do not infringe the intellectual property rights, including any patents, copyrights, trademarks, trade secrets, right of privacy, or right of publicity, of any person or entity; (9) your communications with the Company, purchase of goods or services from the Company, use of the Services, use of the Site, registration for an Account, subscription to the Company’s newsletter, and/or filling out a form on the Site shall at all times comply with all applicable laws, rules, regulations, and guidelines, and shall not infringe upon the rights of any other person or entity; and (10) you will not, now or in the future, either directly or through a third party, copy, modify, create derivative works, reverse engineer, disassemble, distribute, sell, or license to any third party the Services, the Site, your Account, and/or the Company’s newsletter, including any and all content therein, or any part thereof.
The Site, the Services, the Account, and the Company’s newsletter are provided “as is” and “as available” basis without any warranty, whether express, implied, or statutory. The Company specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose, and/or non-infringement of third party rights. You acknowledge and agree that no such warranties exist and that you have not relied on any expectation of such warranties in deciding whether to accept these TOS.
You understand and acknowledge that the Company makes no warranties or guarantees as to the effectiveness or results of the Services provided by the Company. You understand and acknowledge that the Company does not provide any warranties or guarantees, whether express, implied, or statutory, regarding the Services, the success or results of the Services with the Company. You understand and acknowledge that you have not relied on any warranties or guarantees in accepting these TOS or in entering into an Agreement with the Company, and you further understand and acknowledge that the Company has not and cannot guarantee results.
The Company will use commercially reasonable efforts to achieve your goals, but does not guarantee any particular result. The Company cannot and will not guarantee that it will be able to remove information in the possession or control of a third party, nor does it guarantee that positive content about you will appear in search results before negative content about you, nor does it guarantee that it will be able to suppress content about you in whole or in part. The results achieved in any particular case are dependent on a number of variables such as the prominence of the customer, the relative importance of positive content about the customer as opposed to negative content about the customer, and the decisions and actions of third parties that are outside of the Company’s control.
In no event shall the company, including its members, managers, officers, directors, employees, contractors, agents, third-party payment processors, third-party services, suppliers, affiliates, joint venturers, attorneys, or representatives, be liable to you or anyone else for any consequential, indirect, exemplary, punitive, special, or incidental damages, including without limitation any lost data, unintended reputational harm, and/or lost profits. In all circumstances any liability incurred by the Company, regardless of whether such liability sounds in tort, contract, statute, or otherwise, shall be limited to amount the Company has received from you as payment for Services you have contracted from the company in the twelve (12) months preceding the accrual of the claim. You acknowledge and agree that the fees charged by the company are based upon this limitation of liability, reflect the allocation of risk between you and the company, and that without this limitation of liability the company would not enter into an Agreement with you. The Company may suspend, alter, or terminate, with immediate effect and without notice, the operation of the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or Services offered by the Company, and shall not be liable to you or any third party for any damages resulting therefrom. The Company cannot guarantee, does not guarantee, that the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company, will always be available to you, and the Company shall not be liable for any damages resulting therefrom. You hereby acknowledge and agree that it is your responsibility to verify information before acting on it, and any decisions you make based in whole or in part on the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or Services offered by the Company, are your sole responsibility, and the Company has no liability for such decisions or actions. Any and all use of the internet carries inherent risks, including but not necessarily limited to viruses, malware, spyware, Trojans, worms, ransomware, phishing scams, spear-phishing scams, spoofing, intercepted communications, failure of communication, and/or failure of services. The Company shall not be liable for any damage or harm caused by these and other such risks, including but not necessarily limited to infection of your computer, systems, hardware, software, servers, networks, and other equipment. You shall utilize comprehensive antivirus and anti-spyware software on any device that you use in connection with the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company. You are hereby advised to use caution and reasonable sense when reviewing emails, text messages, and other communications that purport to originate from the Company, and to verify the authenticity of any communication that would appear suspicious to a reasonable person. As a reminder, the Company will never ask for your password, and any communication that purports to do so is a scam to which you should not respond, but which you should instead report to the Company for investigation. You can report any such concerns to the Company’s Customer Service department at [email protected]. While the Company strives to protect your information, the Company cannot and does not ensure or warrant the security or confidentiality of any information you provide to the Company. You acknowledge and assume this risk by accepting these TOS, contacting the Company, purchasing goods or services from the Company, using the Services, using the Site, registering for an Account, subscribing to the Company’s newsletter, and/or filling out a form on the Site.
The Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company, may include links to other websites or third party materials, which may be provided as a convenience, but the Company does not warrant or guarantee that such websites or third party materials are or shall remain accurate and available. The Company is not responsible for the content or services offered by any third party, or on any third-party websites.
The Company reserves the right to correct any errors, inaccuracies, or omissions on the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company, at any time without prior notice. The Company makes efforts to collect, develop, and maintain correct information pertaining to you, your Account, the Services, information you provide to the Company through the Site, communications you send to or receive from the Company, and/or goods or services you purchase from the Company, but you are hereby advised and acknowledge that the information the Company collects, develops, or maintains may contain errors or inaccuracies. In general you will know this information better than the Company, are in a better position to correct any such errors or inaccuracies, and are therefore responsible for ensuring the accuracy of that information and correcting any errors or inaccuracies that you know about or should know about upon the exercise of reasonable diligence. You should immediately report any errors or inaccuracies to the Company’s Customer Service department at [email protected]. The Company reserves the right, in its sole, absolute, and unfettered discretion, to change prices of goods and services at any time, for any reason, and without prior notice. The Company reserves the right to refuse to process any order in which your payment is declined for any reason. The Company will endeavor to provide you with notice of any such declined transaction, but is not required to provide such notice, and is not liable for any harm resulting from the failure to provide such notice. The Company reserves the right to decline, modify, limit, delay, or cancel orders or transactions that, in the Company’s sole, absolute, and unfettered discretion, appear to be from unauthorized parties. The Company reserves the right to prohibit you from using anonymity tools, such as virtual private networks or other mechanisms or devices that obfuscate your identity, location, internet protocol (IP) address, and media access control address (MAC ID) from accessing or using the Site, the Services, your Account, the Company’s newsletter, forms on the Site, and/or goods or services offered by the Company. The Company reserves the right, in its sole, absolute, and unfettered discretion to decline to open an Account for you. The Company reserves the right, in its sole, absolute, and unfettered discretion, and except as the Company’s discretion may be limited by applicable law, to refuse service to anyone. The Company does not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations, except for the age restrictions applicable to persons under eighteen years of age. The Company reserves the right, in its sole, absolute, and unfettered discretion, and at any time and for any reason including but not limited to maintenance, to suspend, restrict, limit, or terminate your access to the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company.
The Company uses information in accordance with its Privacy Policy. In accordance therewith, the Company may choose or be required to disclose some or all of your information to third parties. You are hereby informed that the Company may submit inquiries to third parties to verify your identity and to confirm information you provide to the Company, for purposes including, but not necessarily limited to, preventing misidentification, fraud, suspicious activity, money laundering, and any other type of illegal, unlawful, or criminal activity. The Company may take action in response to the result of such inquiries, which result shall depend on the circumstances of the particular case, and which action shall be determined by the Company in its sole, absolute, and unfettered discretion. You hereby consent to such inquiries and disclosures of information.
The Company may transfer, sell, pledge, encumber, mortgage, or assign the Company’s rights, responsibilities, and/or licenses under these TOS, or any part thereof, including without limitation information the Company collects about you, to certain entities including without limitation any successor in interest of the Company, or any other entity with whom the Company merges or is acquired by, or to any entity that purchases substantially all of the Company’s assets, without prior notice to you or permission from you. You may not transfer, sell, pledge, encumber, mortgage, or assign, whether voluntarily, by operation of law, or otherwise, any rights, responsibilities, and/or licenses granted under these TOS, or any part thereof, to any other person or entity without prior written consent from the Company, which consent may be granted or withheld in the Company’s sole, absolute, and unfettered discretion. Any attempted transfer or assignment in violation of this clause shall be null and void. Subject to the foregoing, these TOS shall inure to the benefit of you and the Company, including each of their respective successors and permitted assigns.
The relationship between you and the Company is that of independent contractors, and nothing in these TOS shall be deemed to create between you and the Company any other form of relationship. You and the Company shall not be deemed to be partners, joint ventures, or agents. You are not authorized to make any representations or obligations on behalf of the Company. If you enter into an Agreement with the Company for Services you agree to allow the Company to act as your agent and represent your interests solely in furtherance of the Services under your Agreement, including, but not limited to, corresponding with any parties necessary for the Company to perform its obligations under your Agreement. You agree, at your expense, to indemnify, defend, and hold the Company and its officers, members, directors, employees, agents, third-party payment processors, third-party services, suppliers or affiliates harmless for any and all claims arising out of your Agreement and this relationship between the parties; and for any and all actions, claims, costs, attorneys’ fees, damages, judgments, and liabilities whatsoever, arising out of or relating to, in law or in equity, your breach of any term or condition of your Agreement, your violation of applicable laws, rules, or regulations in connection with the Services under your Agreement, and this or any relationship between you and the Company, including but not limited to any action taken by the Company on your behalf, at your direction, or otherwise in furtherance of your Agreement.
These TOS, including the Privacy Policy incorporated herein, constitute the entire agreement between you and the Company and shall supersede any and all prior and contemporaneous negotiations, correspondence, understandings and agreements of any kind (including without limitation any prior versions of these TOS), between you and the Company with respect to the subject matter hereof.
The Company reserves the right to revise these TOS at any time and for any reason by posting such revisions on this webpage. Any such revisions become effective as of the date they are posted on this webpage, which date is evidenced by the Effective Date at the bottom of this Privacy Policy. Your continued use of the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company constitutes your agreement to the revised TOS. If you do not agree to the revised TOS your only option is to discontinue use of the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company, and to close your Account. The Company shall not be liable as a result of any damages caused by any modification or amendment of these TOS, as well as any changes in the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company. The Company encourages you to periodically review these TOS.
Section headings in these TOS are for convenience only, and shall not govern the meaning or interpretation of any provision of these TOS.
Your acceptance of these TOS results from your desire to use the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company on the terms and conditions set forth in these TOS exactly as they are written, and therefore these TOS shall not be construed for or against you or the Company.
The Company shall not be liable for delays, failure in performance, or interruption of service which results directly or indirectly from any cause or condition beyond its reasonable control, including without limitation the following: hurricane, earthquake, storm, accident, explosion, flood, perils of the sea, the elements, casualty, lock-outs, power failures, telecommunications failures, fire, other acts of nature, epidemic, war (whether or not declared), riot, sabotage, hostility, public disturbance, cessation of transport, act of public enemies, prohibition, terrorism, enduring unavailability to operate the Company, the Site, the Services, your Account, act by a government or public agency, embargo, strike, or other labor dispute or work stoppage.
In the event that you violate these TOS, the Company may but is not required to immediately terminate your access to the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, goods or services offered by the Company, and/or any pending transactions associated therewith, and you shall be responsible for any losses incurred by the Company as a result. In the event you fail to pay the Company any sum you owe to the Company, you grant the Company a security interest in any of your property that may be in the Company’s possession or control to secure such payment, and acknowledge and agree that the Company may transfer, sell, pledge, encumber, mortgage, or assign such property without giving notice to you. In the event of a material breach of these TOS by the Company, your remedy is limited to lesser of the amount of damages you incur as a result, or the amount of payments the Company received from you in the twelve (12) months preceding the date of the Company’s material breach.
The construction, validity and performance of these TOS and any subsequent Agreement you enter into with the Company shall be governed, interpreted, performed and enforced solely in accordance with the laws of the State of Florida, without giving effect to any conflict-of-laws or other rule that would result in the application of the laws of a jurisdiction other than the State of Florida. The United Nations Convention on the International Sale of Goods shall not apply to these TOS, with any subsequent Agreement you enter into with the Company or the transactions contemplated hereby.
You and the Company irrevocably and unconditionally confirm, consent and agree that any action, dispute, controversy or claim arising out of or relating to these TOS, or with any subsequent Agreement you enter into with the Company or the breach thereof, or the transactions contemplated hereby, will be subject exclusively to binding arbitration before a single arbitrator in accordance with the American Arbitration Association, and to be conducted in the exclusive venue of the City of Sarasota, Florida. You and the Company hereby irrevocably confirm, consent and agree to exclusive jurisdiction, venue, and forum in the aforementioned arbitration in the City of Sarasota, Florida, and hereby waive any defense of forum non-conveniens. From the initiation to the end of the arbitration, you and the Company agree to share equally all fees and expenses of the arbitrator; however, the prevailing party shall be reimbursed their fees and expenses of the arbitration and arbitrator from the non-prevailing party. You and the Company further agree that the arbitrator will be empowered to enter any such relief as the arbitrator determines subject to the limitations set forth in the above sections entitled “Limitation of Liability” and “Remedies for Breach,” including but not limited to, entering an equitable decree mandating equitable relief, specific performance and enforcement of the terms of these TOS, or any subsequent Agreement you enter into with the Company, or the transactions contemplated hereby. The decision of the arbitrator will be final and binding on you and the Company. The arbitrator shall award the prevailing party its attorney’s fees, costs and expenses incurred in connection with such arbitration from the non-prevailing party. You and the Company acknowledge and agree not to commence any litigation or appeal in any court relating to these TOS, any subsequent Agreement you enter into with the Company, any breach thereof, or the transactions contemplated hereby. Along with the acknowledgment and agreement of being exclusively subject to arbitration before a single arbitrator in accordance with the American Arbitration Association, you and the Company further acknowledge and agree to be subject to service of process in the State of Florida and specifically in the City of Sarasota for said arbitration, and you and the Company waive any objection to the laying of venue in the City of Sarasota for said arbitration between the parties.
You agree to defend, indemnify, and hold the Company, including its members, managers, officers, directors, employees, contractors, agents, third-party payment processors, third-party services, suppliers, affiliates, joint venturers, attorneys, and representatives, harmless from and against any and all claims, demands, damages, losses, liabilities, fines, fees, penalties, interest, attorneys’ fees, and/or costs relating to or arising out of (1) your breach of these TOS; (2) your breach of any subsequent Agreement you enter into with the Company; (3) your access or use of the Company, the Site, the Services, your Account, the Company’s newsletter, forms on the Site, communications sent or received by the Company, and/or goods or services offered by the Company; (4) your violation of any law, rule, regulation, or guideline applicable to you; and/or (5) your violation of the rights of any third party, regardless of whether such violation was intentional. If any person or entity requests or requires the Company to provide, maintain, preserve, collect, or otherwise process any information, data, or materials relating to you, then you shall promptly reimburse the Company for all costs and expenses that the Company incurs as a result, including without limitation the cost of storage, the media upon which the information, data, or materials, is stored and/or delivered, and the wages or fees paid to the Company’s employees and/or agents in complying with such request or requirement.
By accepting these TOS you acknowledge and agree that you have first consulted with such legal and/or financial advisors as you deem necessary and appropriate, and that if you have not consulted with legal and/or financial advisors that was the result of your sole, informed, and considered decision.
No waiver of any default hereunder by the Company or any failure to enforce the Company’s rights hereunder shall be deemed to constitute a waiver of any subsequent default with respect to the same or any other provision hereof.
Whenever possible, each term and provision of these TOS shall be interpreted in such manner as to be valid and effective under applicable laws, but, if any term or provision of these TOS is held by a court of competent jurisdiction to be invalid or unenforceable, such term or provision shall be invalid and ineffective only to the extent of such invalidity or unenforceability, without invalidating or making unenforceable the remainder of these TOS, and without rendering the severed provision unenforceable in any other jurisdiction other than the one in which the provision is held invalid or unenforceable. In the event of such invalidity or unenforceability, you and the Company shall use reasonable efforts to seek and agree on an alternative valid and enforceable provision that preserves the original purpose and intent of these TOS. The provisions of the section entitled “Limitation of Liability” shall remain in effect notwithstanding any invalidity or unenforceability of these TOS or any portion thereof.
These TOS shall extend beyond the expiration or termination of these TOS insofar as they contain clauses pertaining to suspension, termination, or closure of your Account; debts owed by you to the Company; your access to and use of the Services; your representations and warranties; the Company’s disclaimer of warranties; limitations on liability; indemnification; the Company’s use of information; rights reserved to the Company; the Company’s remedies; governing law; dispute resolution by binding arbitration; and exclusive jurisdiction.
Effective Date: March 4, 2020.
2170 Main Street
Sarasota, Florida 34237
Phone: 844-461-3632
Customer Service: (844)-872-8399
