Dentists

Dental practices live and die on local search and patient reviews. A new patient choosing between three nearby practices will almost always pick from the top of Google’s local pack, and that ranking is heavily influenced by review count, average rating, and recency. A bad month of reviews can move a practice from the top three to the second page.

Articles in this category cover reputation strategy specific to dental practices: HIPAA-compliant review responses, managing complaints about pricing and pain, dealing with insurance-related grievances, and building the steady review velocity that local search rewards. For practice-level support, see our healthcare reputation management services.