Courtney Conti

Courtney Conti has a strong background in team leadership, account management, and one-on-one customer service, with over ten years of experience she puts to work each day to ensure clients realize and exceed their online objectives. No stranger to delivering results and empowering customer success, Courtney is committed to maximizing growth and impact across every client campaign, serving as a trusted advisor who helps clients navigate complex reputation challenges while achieving measurable business outcomes.

As a Senior Account Manager, Conti oversees strategic client relationships, providing expert guidance on reputation strategy, campaign optimization, and long-term brand building. Her decade of experience has given her comprehensive knowledge of what works in online reputation management, enabling her to provide clients with proven strategies tailored to their specific situations, industries, and objectives.

Her expertise in one-on-one customer service ensures each client receives personalized attention and customized solutions rather than cookie-cutter approaches. She takes time to understand each client’s unique circumstances, business goals, competitive environment, and specific reputation concerns, using this deep understanding to architect campaigns that address root issues while supporting broader business and career objectives.

Courtney specializes in helping clients not just achieve but exceed their online objectives, setting ambitious yet achievable goals and structuring campaigns that deliver transformational results. Whether clients seek to suppress specific negative content, rebuild damaged reputations, establish thought leadership, or proactively build protective digital assets, Conti develops comprehensive strategies that move the needle significantly.

Beyond her NetReputation responsibilities, Courtney serves as a certified county mediator, bringing conflict resolution skills and emotional intelligence to her client interactions. This mediation experience enhances her ability to help clients navigate sensitive reputation situations, manage stakeholder concerns, and find constructive solutions to online disputes or attacks. Her calm, balanced approach provides stability during crisis situations.

Courtney’s passion for animal rescue demonstrates her commitment to advocacy and making positive impacts beyond professional responsibilities. This compassionate nature translates into her client work, where she advocates fiercely for clients’ interests while maintaining ethical standards and treating all parties involved in reputation situations with fairness and respect.

Her commitment to maximizing growth and impact extends beyond individual campaigns to helping clients understand how reputation management integrates with broader marketing, public relations, and business development initiatives. Conti educates clients on leveraging improved search results for business growth, using positive online presence to support sales efforts, and maintaining reputational gains through ongoing content and monitoring strategies.