Paige Kiser

Paige Kiser, NetReputation’s Billing Manager, is a true professional known for her meticulous attention to detail and unwavering commitment to accuracy. She serves as the backbone of NetReputation’s financial operations, skillfully managing billing processes, invoice generation, payment collection, and financial transaction processing with great care, precision, and dedication to client satisfaction.

In her role as Billing Manager, Kiser oversees the entire billing cycle from invoice creation and delivery through payment processing, account reconciliation, and resolution of billing inquiries. Her systematic approach ensures clients receive accurate, timely invoices that clearly communicate charges while her follow-up processes maintain healthy cash flow through consistent payment collection.

Her meticulous attention to detail is essential in managing the complex billing requirements of diverse client accounts, each with unique service packages, payment terms, and billing schedules. She maintains comprehensive records that track client accounts, payment histories, service modifications, and any special billing arrangements, ensuring every financial transaction is properly documented and reconcilable.

Beyond standard billing operations, Paige serves as a key point of contact for clients with billing questions, payment concerns, or account status inquiries. Her friendly, professional approach to resolving billing issues helps maintain positive client relationships even when addressing potentially sensitive financial matters, turning billing interactions into opportunities to demonstrate NetReputation’s commitment to client service.

She collaborates closely with the sales, account management, and finance teams to ensure billing accuracy and alignment between services sold, services delivered, and services billed. This cross-functional coordination prevents billing errors, catches discrepancies early, and ensures clients are charged appropriately for the services they receive according to their contracts and agreements.

As Billing Manager, she ensures compliance with financial regulations, proper tax handling, and accurate record-keeping that supports audits and financial reporting requirements. Her attention to regulatory compliance protects NetReputation from financial and legal risks while ensuring all billing practices meet industry standards and best practices.