Not sure why you should remove bad reviews about your business?
Let’s face it, reviews about your company are critical. So critical in fact, that one negative review can tarnish your company’s reputation permanently. Therefore it is important to establish a positive Internet reputation and promptly respond to customer online feedback and reviews, which could potentially ruin your business.
However, responding to a one-star review may not be enough to undo the damage. The best way is to remove each bad review and outweigh it with several positive ones.
The article we prepared for you today discusses the three major consequences your company could face due to just one negative review.
So let’s dig in!
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1: Bad Reviews That Are Not Removed Can Appear On Other Sites
Bad news travels fast. A negative comment someone publishes on Yelp may suddenly be published on several other review sites, including Google Reviews, or even your company’s social media pages. And if the reviewer has many Facebook friends, all those friends might see the post too. This can easily cause you to lose current or potential customers quickly.
If a customer’s negative review is based not on a real experience, but on his or her perception of being discriminated against, it can easily become headline news. And don’t think that we haven’t seen it before!
Someone posts details on Facebook about a discrimination experience and the post ends up in the local news media. Then comes a reporter who wants specific details of the incident, and decides to interview the unhappy customer who may be all too willing to publicly humiliate your company.
Thus, it is of paramount importance to respond and remove negative reviews on Facebook from everywhere, before things get out of hand.
2: You Could Lose Customers — Quickly
People tend to choose a company’s services or products based on review websites. One fake negative review can cause a chain reaction, and you could lose customers fast.
For example, let’s say you own a pizzeria. You receive one negative review on Yelp regarding your food or customer service. Many yelpers generally use the mobile app to find restaurants and rely on reviews when it comes to where to order food. So it’s obvious that if yelpers see the negative review before it gets removed, they will likely pass on your establishment.
A perfect example of this is Ripoff Report. With millions of records, and high domain authority this review platform can easily shut a small business down.
If you are struggling with a negative article on RoR, contact us today for a Ripoff Report removal.
3: You Could See More Negative Reviews
When one person writes a negative review, others generally follow suit. That’s because seeing negatives testimonials posted, makes people feel more comfortable about sharing similar experiences. Not to mention many of these unpleasant posts can also be fake or fraudulent reviews or even personal attacks on your image.
You cannot prevent any of these from happening, but you can be diligent about spotting false or unflattering reviews, and respond to customers promptly or remove them if that’s what you consider best.
4: Looking To Remove Bad Reviews Fast?
Don’t let one bad critique ruin your business!
At Net Reputation, our online reputation experts can quickly research negative content, suppress it, and create positive content on the web for everyone to see.
Call us at 844-461-3632, e-mail us at [email protected], or send us a message online for your free analysis.
Contact Us Today for Help with Bad Reviews
Don’t let one bad critique ruin your business. Here at Net Reputation, we have a team of experts who can quickly research negative content, suppress it, and create positive content on the web for everyone to see. Call us at (844) 461-3632, e-mail us at [email protected], or send us a message online for your free analysis.